This privacy notice discloses the privacy practices for(www.clevelandtenants.org). This privacy notice applies solely to information collected by this web site. It will notify you of the following:
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
We may make changes to this privacy notice from time to time. You may check back on this page at any time to see our current policy.
For over forty years, the Cleveland Tenants Organization has pursued its mission to educate tenants and landlords, empower the community, and advocate for affordable, fair, and quality rental housing. Throughout our history we have made an incredible impact for tens of thousands of renters in Northeast Ohio, preventing homelessness, resolving disputes between tenants and landlords, advocating for the needs of low to moderate income tenants, informing citizens of their rights and responsibilities in rental housing, and empowering tenants individually and collectively to represent themselves and their interests.
While the need in our community is greater than ever, it is with deep sadness that the CTO board of directors voted to suspend CTO's operations. Over the past decade many of our board members have watched financial support for CTO slowly decline to the point where the organization became no longer sustainable, leaving us no choice but to lay off our remaining staff.
We are grateful that tenants in Northeast Ohio will continue to have access to a rental information hotline, as CTO's rental information line will be covered by the Legal Aid Society of Cleveland effective February 5, 2018. Renters can call 216-861- 5955 during business hours if they need information about their rights and responsibilities. CTO's website will also be maintained as a resource by Legal Aid.
CTO's board remains committed to the organization's mission, and over the coming months will be exploring ways to maintain different pieces of CTO's core service provision by partnering with other agencies in our community.