Job Opportunities

Community Outreach Specialist

Reports to:  Executive Director


The Community Outreach Specialist is responsible for representing the organization in community settings for the purpose of educating tenants and landlords on the Ohio Landlord Tenant Law, organizing rent deposits when necessary, cultivating tenant leadership to lead sustainable tenant groups, empowering tenants to exercise their rights, and brokering mediations between tenant groups and management when applicable.

Principal Responsibilities:

Duties include, but are not limited to, the following:

  • Regularly speaking in public to groups of all sizes, including tenant groups, landlord groups, stakeholder groups, funders, board members, government officials, etc.
  • Communicating and coordinating regularly with CTO staff as well as other key community entities to identify problem multi-family properties
  • Communicating and coordinating regularly with diverse populations throughout Cuyahoga County, including senior populations, refugees, and minority populations
  • Working with tenants to set up tenant groups including cultivating leadership, coordinating tenant council elections, formulating strategy with tenant groups to rectify issues pertinent to the Ohio Landlord Tenant Law, and ensuring transparent communication with management
  • Supervising an AmeriCorps VISTA intern that will work side by side in the outreach arm of CTO
  • Creating and maintaining a database of contacts that can be used for multiple purposes throughout the organization
  • Attend trainings and conferences to ensure that CTO is visible and maintains quality relationships with stakeholders and the city, county, state, and national level.
  • Formulates strategy around creating and preserving affordable housing units throughout Cuyahoga County
  • Maintain monthly reporting deadlines
  • Active participation in the planning and execution of CTO events including annual meetings, fundraisers, or other organizational activities

Position Requirements:

  • Bachelor’s Degree in urban studies, communication studies, or related field
  • Proficiency in Microsoft Word, Excel, and PowerPoint
  • Strong interpersonal and writing skills; highly organized with attention to detail; demonstrated capacity to handle multiple projects and meet deadlines
  • High comfort level in dealing with diverse populations
  • High comfort level in public speaking and issuing calls to action
  • Passion for social justice, housing, and community development
  • Ability to work a flexible schedule including occasional weekend and evening hours
  • Access to a car

Preferred Qualifications:

  • Bilingual in Spanish
  • Certified in mediation
  • Three or more years of relevant work experience
  • Knowledge of HUD programs including the Low Income Housing Tax Credit and the Housing Choice Voucher Program

Equal Opportunity:

Cleveland Tenants Organization is an equal opportunity employer


  • Annual salary of $30,000-$32,000/annually depending on qualifications
  • 5 days of sick leave in the first year of service
  • 3 weeks of vacation per year after six months of service
  • 11 paid holiday days per year (including New Year’s Day, Martin Luther King, Jr. Day, President’s Day, Memorial Day, Independence Day, Christmas Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving, and the day after Thanksgiving.)
  • Employer contribution to health insurance, full dental benefits offered.

Email a Cover Letter and Résumé to: by 5:00pm, Friday, April 14, 2017

Submissions without a cover letter AND résumé will not be considered.

No Phone Calls Please

JOB ANNOUNCEMENT-Americorps VISTA in partnership with Equal Justice Works

Cleveland Tenants Organization (CTO) seeks an Americorps VISTA candidate to organize tenants in privately-owned, multifamily developments subsidized by the U.S. Department of Housing and Urban Development (HUD) to save and improve their homes as affordable housing. The position is funded for one year through Americorps VISTA (Volunteers in Service to America), a federal program which pays full time VISTA Volunteers a one year renewable stipend to empower people in low income communities.

CTO is a 501c3 non-profit organization that harnesses the power of tenants to save their homes and strengthen tenants’ rights in HUD housing.   Since 1975, CTO has helped tenants save apartments as affordable housing, one building at a time, through tenant organizing.  Cleveland Tenants Organization aims to preserve and expand the supply of safe, decent, fair, affordable, and accessible rental housing in greater Cleveland. We do this by preventing homelessness, resolving disputes between landlords and tenants, advocating for the needs of low & moderate-income tenants, informing citizens of their rights and duties in rental housing, empowering tenants individually and collectively to represent themselves and their interests, representing tenants and the interest of tenants in the preservation and promotion of rental housing rights, combating discrimination in housing based on race, religion, color, gender, handicap, familial status, military status, social/economic class, and sexual orientation. CTO is a member of the National Alliance of HUD Tenants (NAHT), the leading voice of HUD tenants since 1992 and the only national tenant’s organization in the US, as well as the National Low Income Housing Coalition.

CTO seeks one VISTA Volunteer to form and strengthen tenant councils in Cuyahoga County (Greater Cleveland) HUD developments where there is a risk of loss of affordable housing or substandard conditions.   VISTAs will door knock, leaflet, identify and recruit leaders, educate tenants about tenant rights and HUD subsidy programs, and help tenants preserve and improve their homes.  The CTO VISTA will receive training and participate in a national movement to preserve affordable housing through NAHT, and will join 33 other VISTA organizers in cities across the US.    


  • Commitment to social change and empowerment of lower income people
  • Experience in community/tenant organizing and outreach helpful
  • Ability to understand and translate complex issues into understandable terms
  • Ability to read and write clearly and concisely
  • Ability or willingness to speak in front of diverse groups
  • Experience in planning and conducting meetings
  • Ability and willingness to work with diverse groups of people and engage in door to door outreach
  • Availability to work evenings and weekends as needed
  • Access to a car required 

VISTA Volunteers are paid a monthly stipend of $973 in the Cleveland area and an education award of $5,730 annually for each year of service, or an alternative cash stipend of a lesser amount.  Volunteers will receive mileage reimbursement. Medical and dental coverage available. If you are already receiving public assistance (such as Social Security, food stamps, or housing subsidy), your eligibility and level of assistance should not be affected.   VISTA stipends are excluded income in HUD subsidized rental housing.  VISTAS can also defer student loans during their service year.

Please email a cover letter and résumé to Executive Director Gary Katz:

Application Deadline is April14, 2017         Paid training with Equal Justice Works starts Summer 2017

Submissions without a cover letter AND résumé will not be considered